How to troubleshoot profile picture issues Add a profile picture Add your profile picture in the Zoom web portal

Zoom mobile app for Android or iOS: Global minimum version or higher.

Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher.

Prerequisites for troubleshooting profile picture issues

Uninstall and reinstall the Zoom application.Disable Hide participant profile pictures in a meeting.Set your profile picture during a meeting on the Zoom desktop client.How to troubleshoot profile picture issues.If you are experiencing issues where your profile picture is not appearing during Zoom meetings, follow the steps below.Īdditionally, confirm that you are running the latest version of the Zoom desktop client. If there's a lot going on in the video frame, or if you're backlit by a light source behind you, the software might have trouble separating you.įinal note: The images below also work really well as desktop backgrounds.During a Zoom meeting, users can display their profile picture instead of turning on their video. More notes: Virtual backgrounds work best if you're well-lit, your video has good contrast, and you stand out from your background. Note: You can use this method to change your virtual background mid-meeting, too. Look for the small video camera icon near the lower-left corner of your Zoom screen.Ĭlick the small arrow next to the video camera icon, and select 'Choose Virtual Background.' From there, you'll be taken to the same Settings screen as in the sequence above.Ĭhoose one of Zoom's provided backgrounds, or upload one of your own (or ours). Zoom will use this image as your background for all meetings.

Zoom meeting pictures